Remotely diagnose machine faults and operator issues

Reduce call-outs, save time and increase machine uptime using Niftylink

Monday 26 September 2022

Niftylink, our advanced telematics tool, offers the ability to accurately diagnose faults remotely - whether that be from the office, on the road or in the comfort of your home.

How it works
By closely monitoring machine CAN bus data, Niftylink can alert you in real-time of any user issues, including the exact fault code, explanation of the fault and suggested action to resolve the issue.

Fast, accurate and effective response
This means you don’t have to rely on potentially inaccurate information from the operator, as Niftylink will give you all the details you need. So much so, that you may even be able to walk the operator through a fix, equating to faster time to resolution and fewer call-outs.

If a call-out is necessary, service technicians will be armed with accurate information and prepared with the right tools and/or parts before arriving on site, saving time, resource and money for both you and your customer.

Learn more

GPS tracking of your Nifty fleet
Niftylink also has built-in GPS tracking so you’ll know exactly where the machine that needs attention is located, helping to reduce travel time. With the real-time location of your fleet, you’ll know exactly where your machines are, have been and if they’re on the move.

Get smart notifications to always be in-the-know
Alarms and smart notifications can be set up on maintenance and machine damage and be sent direct to your phone via our mobile app, Niftylink Go, so you’ll always be in-the-know when there’s something wrong. You can then prioritise critical faults, avoid unforeseen costs and keep your customers happy.

With all this information in the palm of your hand, you’ll be able to work proactively rather than reactively, staying one step ahead of any potential breakdowns, increasing fleet efficiency and reducing costs on call-outs.